Predator Helios 18: screen is peeling off, RGB and half of the infinity mirror doesn't work,

PavelSokov
PavelSokov Member Posts: 1 New User

Hello, I just got a predator helios 18 on black friday sale last december. I am under warranty in the US, but trouble is that I am located in Bahrain now. The laptop was completely fine just a few days ago. RGB lighting was working. I didnt use it for a few days because I moved into a new place. I turned it on in the new place and noticed 3 problems:

  1. Half of the infinity mirror is not working suddenly.
  2. RGB lighting in predator sense does not respond at all. I tried deleting the predator sense app and re-installing it from acer's website. I was able to get the breathing effect from microsoft windows to work though. I tried going into services and enabled acer lighting control, but it shuts off immediately.
  3. The worst one: suddenly the screen has some peeling which is very very not cool.

I didnt drop it, it never got hot as I have not played any games in the last 2 weeks. CPU and GPU temps in predator sense are good (40 degrees GPU and 55-65 degrees CPU). It wasnt even on 95% of the time. No idea what is going on. I cant bring it to acer middle east because they won't honor my warranty. Pretty sad about these because I didn't even get to use the laptop. Are there any suggestions for how to possibly fix these issues? I am particularly sad about the peeling screen.