Blue screen, I start update nvidia driver and blue screen with stop code

MaksymPavl
MaksymPavl Member Posts: 3 New User
edited February 8 in Predator Laptops

Good day I start update nvidia driver and blue screen with stop code Video Memory Management Internal restart and blue screen again with same stop code

[Edited the thread to add issue detail]

Best Answers

  • Puraw
    Puraw ACE, Member Posts: 15,411 Trailblazer
    Answer ✓

    Hi, only update video drivers if you have graphics issues and only install drivers from Acer Support for your laptop model. In Windows "Check for Updates" Advanced settings enable "Optional updates" and you will receive the latest TESTED video drivers for your system before these are even published on Acer Support, Meanwhile try to boot to Safe Mode by interrupting the booting process 3 times with the Power Button by pressing the power button >5 seconds each time. This should start the blue Repair screen, in advanced settings click on Startup Settings 4) (Enable Safe Mode) and open Device Manager. Uninstall the Nvidia video driver and just reboot. Windows will reinstall the correct driver.

  • MaksymPavl
    MaksymPavl Member Posts: 3 New User
    Answer ✓

    My laptop with i7 and rtx3070

    I try safe mode reinstall driver same blue screen Then try check memory of error all ok Then check ssd all ok also Then on safe mode delete drivers by program DDU and instal new clean drivers same blkue screen Then try on safe mode cmd comand sfc\scannow found one problem and fix restart same blue screen

    Finally I Fix problem by reinstall windows, increase virtual memory minimum multiply x1.5 maximum multiply x4 and upload one version back nvidia drivers

    Thank you to everyone who tried to help with this problem

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,411 Trailblazer
    Answer ✓

    Hi, only update video drivers if you have graphics issues and only install drivers from Acer Support for your laptop model. In Windows "Check for Updates" Advanced settings enable "Optional updates" and you will receive the latest TESTED video drivers for your system before these are even published on Acer Support, Meanwhile try to boot to Safe Mode by interrupting the booting process 3 times with the Power Button by pressing the power button >5 seconds each time. This should start the blue Repair screen, in advanced settings click on Startup Settings 4) (Enable Safe Mode) and open Device Manager. Uninstall the Nvidia video driver and just reboot. Windows will reinstall the correct driver.

  • StevenGen
    StevenGen ACE Posts: 13,292 Trailblazer

    What is your laptops model number? As with NVidia drivers and if your laptop is an old laptop, a gpu like the GTX1560 and any pre versions, the NVidia drivers update causes a BSOD blue screen but the driver gets installed, so this is a common problem also, so be aware of this too. As the solution is to NOT update the NVidia driver with these old laptops that give a BSOD with the NVidia driver update. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Axxo
    Axxo Member, Ally Posts: 1,242

    It is very likely that the blue screen error while installing NVIDIA drivers happens due to the third-party applications and services on the computer. To check that, perform a clean boot and see if the blue screen error disappears.

  • MaksymPavl
    MaksymPavl Member Posts: 3 New User
    Answer ✓

    My laptop with i7 and rtx3070

    I try safe mode reinstall driver same blue screen Then try check memory of error all ok Then check ssd all ok also Then on safe mode delete drivers by program DDU and instal new clean drivers same blkue screen Then try on safe mode cmd comand sfc\scannow found one problem and fix restart same blue screen

    Finally I Fix problem by reinstall windows, increase virtual memory minimum multiply x1.5 maximum multiply x4 and upload one version back nvidia drivers

    Thank you to everyone who tried to help with this problem