Acer EK240Y GO display issue-Display turns greenish saturated while using for more than 20 minutes.

santam
santam Member Posts: 1 New User
edited February 7 in Monitors

Display turns greenish saturated while using for more than 20 minutes, works fine if I unplug it and reconnect it after 10-15minutes, then follows the same, 5-month-old product, have changes HDMI cable, currently setup - using it as a second monitor.

[Edited the thread to add model name and issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 35,638 Trailblazer

    Time to contact Acer support and get a warranty ticket started. It sounds like there might be a heat related issue.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Axxo
    Axxo Member, Ally Posts: 1,321

    Reset to Factory Default: Set it to the original factory settings if in doubt. Color Calibration: Begin by calibrating your monitor's color settings. This process involves adjusting the red, green, and blue levels to achieve accurate colors on your screen.

    Also check below blog:-

    https://blog.acer.com/en/discussion/881/how-to-fix-monitor-discoloration-and-distortion#:~:text=Reset%20to%20Factory%20Default%3A%20Set,accurate%20colors%20on%20your%20screen.

    ———————————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.