deformation caused by a fall on the floor will the warranty fix it

hsimsek

I dropped the device on the floor, there is a deformation behind the right screen part, it is uncomfortable when it comes to the hand, will the warranty fix it?

GAMING6698

https://community.acer.com/en/discussion/720504/deformation-caused-by-a-fall-on-the-floor-will-the-warranty-fix-it

The warranty terms clearly state that damage due to drops, mishandling, or external physical impacts will render the warranty null and void. If the laptop has deformation from being dropped, you would need to pay for a chargeable repair. Acer only covers manufacturing defects, not damage caused by accidental drops or physical mishandling.

Only Accidental damage protection warranty plan can help .Many Acer extended warranties include coverage for accidental damage such as spills, drops, and other mishaps. If have not extended your warranty with accidental damage protection then its useless. Must have active accidental damage protection (ADP) in your extended warranty plan.

Note that specific coverage can vary by region and exact plan, so it's recommended to verify details with Acer directly

You can contact acer customer care using below link and Confirm if "Accidental Damage Protection" is listed in your plan features. If not, then ask about repair and warranty coverage.

support.acer.com