Win 11 ARM (new Swift SF 14 laptop) : where can I find a compatible driver for Epson V600 scanner?

lpuech
lpuech Member Posts: 0 Newbie
edited 1:22PM in Swift and Spin Series

Hi, I recently purchased a Swift SF 14 replacement laptop, under Windows 11 for ARM (SnapDragon processor).

I could not yet find a way to make my system recognize my Epson V600 scanner as a scanner. Device Manager lists the Epson as 'other device' but no driver can be installed, and Epson assistance is useless: they just make me repeatedly download and install their latest driver (epson644093eu) + patch, which does not work with Win 11 for ARM apparently (I found on various forum many users complaining since mid 2024, and found no reliable answer to their problem at this day..)

I do not know who angers me more at the moment between Microsoft and their lack of warning about Win 11 ARM meaning 'forget plug and play' (this scanner worked perfectly on my former 'standard' win 11 laptop…) and Epson with their complete lack of service, but I hope some users did find a reliable workaround? If so thank you in advance for sharing the solution.

For information: I also have a canon all in one printer/scanner which was hard to connect too, but at least canon did solve the problem and installed a basic WIA driver … My Epson is detected (and the Epson software updater did even update my scanner software) but driver is not installing and as a result the scanner is not recognized as a scanner and cannot be used for scanning

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,707 Pathfinder

    @lpuech

    It is up to Microsoft or the printer/scanner brand to release the drivers for ARM machines. Since we do not know when they will work on that, you can just wait or return and exchange the laptop for the Intel chip series.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!