Missing media driver Windows 11 installation. Trying to install Windows 11 on Nitro ANV16-41

bogdanice
bogdanice Member Posts: 5 New User
edited 12:11AM in Nitro Gaming

Hi,

I try to install Windows 11 on Nitro ANV16-41 and I'm stuck as setup complains about missing media driver.

Same error I hit with Windows 10 as well.

For Windows 11 I've downloaded the iso from Microsoft 24H2.

I've downloaded some of the drivers mentioned on this model product page (chipset, app base, wireless) and still no driver found.

Checking forums I've found some ideas about using diskpart to "initialize" my drive, I've followed those commands to create a primary partition and still no success, same error.

Checking more I've found that I might need Intel RST driver which I've found on Intel website but it is .exe file.. I'm using Linux.. eventually I've found a Windows laptop around to help me with the command that extracts that exe:

SetupRST.exe -extractdrivers SetupRST_extracted

I've copied the extracted folder on a USB stick and tried again, but same problem, still no suitable driver found.

I don't know what to do more, I don't understand why do I need this Intel RST driver as Nitro V16 I own is using Ryzen CPU and motherboard from AMD.

Any idea or suggestion what to try/check?

[Edited the thread to add model number to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,148 Trailblazer

    Hi @bogdanice In your case it is not applicable because you do not have Intel technology but AMD:

    Product Support - ANV16-41 | Acer United States

    The problem must be something else, what exactly does the message say?
    Have you created the Windows 11 USB from the Microsoft page with its own tool?
    Where do you want to install Windows, on a partition of the disk where you already have Linux or are you going to delete the entire disk?
    At what point in the installation does it give you that error?

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