Unable to update BIOS on Travelmate TMB311R-31, getting 'Incorrect BIOS' error

ElSacoDeDragonMC
ElSacoDeDragonMC Member Posts: 14

Tinkerer

edited February 3 in TravelMate and Extensa

I have a TravelMate B3 and when I try to update the BIOS it tells me that it can't be updated, that it is not the correct one. I downloaded the latest file, what I have to do?

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,447 Trailblazer
    edited February 4

    Hi @ElSacoDeDragonMC while waiting for more answers, the latest version that appears on the download page is 1.22:

    Product Support - TMB311R-31 | Acer United States

    There you can check all the BIOS versions that Acer has put online, and you can see that the latest is 1.22.

    You have commented in the Spanish forum that you have 2.04, I indicate it here so that it can serve as information for other answers.

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  • StevenGen
    StevenGen ACE Posts: 13,560 Trailblazer
    edited February 3

    The reason the bios is not installing is because it’s the wrong bios file for the TMB311R-31 laptop which is the TravelMate Spin B311R-31 laptop model and that is what bios file that you should be downloading.

    Make sure that you have the correct TravelMate model of your laptops bios file, check the sticker underneath the laptop if your laptop is the TravelMate Spin B311R-31 and not a different version of this laptop, as they all have different bios files. Good luck

    Note: The last bios for the TravelMate Spin B311R-31 is the - Update EC to optimize the timing for touch screen – version 1.22 – dated: 2023/03/28.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • billsey
    billsey ACE Posts: 35,677 Trailblazer
    edited February 4

    There have been several BIOS updates for your TravelMate Spin B311R-31, but the latest one is right around two years old. What version do you have installed now, and why do you think it needs an update?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.