Predator Helios Neo 16 PHN16-71 / P3 out with headphone and microphone

DiegoCosta
DiegoCosta Member Posts: 7

Tinkerer

Hi u all!

There is a way to make P3 jack recognize headphone and microphone without Realtek Console?

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,756 Trailblazer

    Hi, you need the RTK Audio Console if connected with a 3.5mm audio jack device, the Acer Predator Helios Neo 16 (PHN16-71) is equipped with the Realtek ALC255 audio chip, what is the problem? You can download the generic RTK Audio Control from the Microsoft (Windows) Store if you don't like the RK Console Acer driver. If Windows does not detect your headset properly and you don't see the popup "What are you inserting" then there is an issue with the plug, not RTK, try another plug/headset.

  • DiegoCosta
    DiegoCosta Member Posts: 7

    Tinkerer

    I have installed a modded audio driver, and realtek console won't work with it, so there is no how make system recognize headphone + microphone through P3 without realtek console?