Acer laptop locked by Microsoft Bitlocker. I am using Acer s50-53 laptop on windows 10.

Delay

Hi Everybody,

I have been locked out of my computer by Microsoft’s Bitlocker on my Acer Aspire. I do not possess a Bitlocker recovery key. I have found three options I can use for unlocking my computer apparently, without losing my documents

I chose the easiest method, in which I go to the bios and access boot and change it to boot legacy. However when I go to boot there doesn’t seem to be a boot legacy option.

I need to know if it’s possible for me to enable legacy boot and how to do it on my computer.

Any help on this would be greatly appreciated

I use an Acer s50-53 laptop on windows 10.

I have found advice that says if I choose and enter 'Change configuration' on security in my BIOS, I will be able to reboot my computer and it will be unlocked from Bitlocker.

However,

On my security screen, under 'security boot' I only have the following three options:

1. Erase all secure boot settings

2. Select an UEFI file as trusted for executing

3. Restore secure boot to factory default

Some questions, if I may:

1. How can I change configuration in my BIOS if I have no change configuration option and why can't I find 'change configuration' under secure boot?

2. Is restoring secure boot to factory default and restoring BIOS to factory settings the same thing?

3. One person bypassed Bitlocker by reseting 'security keys'. Does anyone know how to do this?

Any help would be greatly appreciated.

[Edited the thread to add model number to the title]

GAMING6698

https://community.acer.com/en/discussion/720150/acer-laptop-locked-by-microsoft-bitlocker

it means your hard drive has been encrypted and you need to enter a recovery key to access your data; this key is usually saved in your Microsoft account and can be retrieved by logging in to your account on another device if you don't have a physical copy.

Log in to your Microsoft account on another device and navigate to the "Devices" section to find your BitLocker recovery key.

Check this-

https://support.microsoft.com/en-us/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6

Delay

Hi GAMMING6698,

I'm sure I checked my Microsoft account before, but it told me that there was no Bitlocker recovery key there. I am checking again, but it is taking time for me to successfully access the account. Once I am in and find or don't find the recovery key, I will relate the result to this site.

Your input is much appreciated.

Puraw

https://community.acer.com/en/discussion/comment/1323512#Comment_1323512

Hi, there is no other option, if the 48 digits key was not saved in your MS account. T. You cannot even boot to save mode to reformat the drive or run Diskpart as you will have to enter the 48-digit key. I recommend you buy a new SSD and install Windows11 on it.

Delay

Hi Puraw,

Thanks for your suggestion. It is something I am seriously considering.

Delay

Here is a picture of my security Bios page. As mentioned in a previous post, there is no 'Change configuration' under secure boot. I don't have a recovery key.

Is there anybody out their who has an idea of what I can do to bypass Bitlocker and unlock my computer without a recovery key?

What would happen if I restored Secure Boot to factory default or erased all Secure Boot Setting? would I lose my documents or would it cause damage in anyway? Or would it help in anyway?

Thanks.

Axxo

If you have access to another to create installation media, please follow these instructions:
https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

Once you have the USB created you can attach this to your new Pc and boot to it, delete the Bitlocker data and then reinstall Windows.