E5-576G WiFi issue. I tried restarting and factory reset to no avail.

Mackatron07
Mackatron07 Member Posts: 1 New User
edited January 28 in Aspire Laptops

so as of recently my computer updated on January 6th, to windows 11. Since then the wifi will not connect. Is there a way I can reverse this? I tried restarting and factory reset to no avail.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,911 Trailblazer

    Your old 2016 6th or 7th Gen Aspire E5-575 laptop is NOT designed to run Win-11, that is why your Wi-Fi/ BT card drivers are not compatible with Win-11, as all the E5-575 laptop drivers are designed for Win-10.

    Revert back to Win-10 last OS build of January 14, 2025—KB5049981 (OS Builds 19044.5371 and 19045.5371). As Win-11 is made for laptops with a min 8th Gen Intel cpu and minimum 8GB ram and a dedicated NVidia gpu (preferably 16GD DDR3/DDR4 RAM) to function properly and quickly. There are no solutions if your Wi-Fi card doesn't function properly on Win-11 when its a card that only has Win-10 drivers.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Puraw
    Puraw ACE, Member Posts: 14,908 Trailblazer

    Hi, if your laptop has the Intel Core i5-8250U or i7-8550U it will work with Windows11, the problem is that there are only 2017 WLAN drivers on Acer Support and the latest BIOS is from 2019 for W10 so when installing Windows11 it will come with Microsoft drivers that may not be fully compatible with your Wi-Fi card. Replacing the Atheros card with one of these might work with a W11 driver but I am not sure.

    You cannot roll back major Windows upgrades after 10 days so you will have to reinstall Windows10 with an ISO image downloaded from UUPdump.net

  • StevenGen
    StevenGen ACE Posts: 12,911 Trailblazer

    The Aspire E5-575 first released 04-06-2016 to the last 09-22-2017 models laptops WERE NOT fitted with the Intel Core i5-8250U or the i7-8550U cpu's. all the the Aspire E5-575, Aspire E5-575G, Aspire E5-575T, Aspire E5-575TG, Aspire K50-20, Aspire E5-576, Aspire, E5-576G, Aspire E5-576T range of laptops came with the below cpu's models which are not Win-11 compatible, so be aware of all this and why you are experiencing the problems that you are.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍