Bluetooth not connecting to headphones on Acer laptop, Error message 45 and 'This did not work'

olgivia
olgivia Member Posts: 1 Newbie
edited January 27 in Aspire Laptops

Dear Acer Team,

Since the weekend I have been having problems with my Bluetooth. At first it wouldn't turn on at all or gave the error message 45. Now it turns on and connects to my keyboard and mouse, but my headphones won't connect. The error message “This did not work” always appears in red, even though my device is in pairing mode and I am directly connected to my laptop.

What can I do?

Many thanks and best regards!

[Edited the thread to add issue detail to the title]