my predator helios 300 i7 10th gen rtx 3060 cpu temp goes upto 97 while plugged in

AbhiBro
AbhiBro Member Posts: 3 New User

My Predator Helios 300 (3 years old) is experiencing sudden CPU temperature spikes up to 97°C while plugged in, even with light tasks like running 4-5 Chrome tabs and File Explorer. The temperature drops back to 78-88°C but spikes frequently. This issue began after I took the laptop to an Acer official service center(one and only official service center in Bengaluru) for cleaning they charged me whopping ₹1800, where they recommended and supposedly replaced the thermal paste. However, the problem started right after their service. I took it to another Acer official service center(in visakhapatnam), and they discovered no thermal paste had been applied. They re-applied the paste and told me that the temp spike is very random and only in CPU not in GPU and this is very normal you can use it , but the temperature spikes persist. Is this behavior normal, or could there be an underlying issue due to improper servicing?

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