My monitor XZ452CUV is giving dots

Robert_Vu
Robert_Vu Member Posts: 1 New User

Screenshot.png = Everthing seem to be normal trough screenshoot from laptop.

MobilCam.JPG = Now you see the dots by mobil cam i took with.
anyone can help me with this?

Answers

  • StevenGen
    StevenGen ACE Posts: 13,536 Trailblazer

    Reset the monitor settings to default and then turn it back on, if those stripes still appear check the connection cables if that the problem, if its not the problem, the screen is faulty and needs replacing which we can't give you an Acer part number as Acer does not list a screen in its SG for this monitor.

    Best is to take your monitor to either Acer Teach Support if its under warranty so that Acer can replace the screen, if the monitor is out of warrant, take the monitor to a Technician that specializes in TVs and Monitors in you area and get them to pinpoint the exact problem. Good luck and hope you sort this out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Axxo
    Axxo Member, Ally Posts: 1,321

    Please check what refresh cycle the monitors are set at, and try setting it to a different setting. I would also ensure that the video adapter has the latest driver. Next, if the problem persists, I would try to rule out your video card.