Acer Aspire 7 won't turn on after 2-3 days of inactivity, blue charging light and not turning on

RecA110154433

I'm using an Acer aspire 7 intel model laptop. I haven't charged or used it for 2-3 days, later I turned on my laptop and with in seconds it shutdown and never turned back on. I thought it might be that I haven't charged it. I tried charging it, initially it was showing amber light later it turned blue and still it's not working. I tried reseting the battery but still when plugged in it's showing blue light that's it. Im suspecting my battery might have died. If someone know the issue please help me out and thank you.

[Edited the thread to add issue detail to the title]

StevenGen

https://community.acer.com/en/discussion/comment/1322111#Comment_1322111

The above Model No is not how your laptop is identified on the marketplace, as the N19C5 could be an Aspire A715-41G,; ,A715-42CG,; ,A715-42G,; ,A715-75G laptop specific model, so which one do you have? Anyway, some of these laptops are over 4 years old or just hitting the 4 years old mark so you should look at replacing the battery to fix the laptop not turning on or doing a Hard Reset which also should fix your laptop.

To do a hard reset do this, take the laptops back cover off then take the main battery out and disconnecting its RTC/BIOS battery and then short its +&- plug pins (with a metal screwdriver) at the mainboards plug to reset CMOS then take the ram out, wait for about 15 min then reconnect all components and if you have 2x ram modules, only reconnect 1x ram module and alternate the ram and see if its not the ram that is causing this laptops boot problem.

If all this does not work then your laptop has a main power rail fault that you need to take your laptop to a technetium to fix. Good luck and hope this gives you other ideas of where your laptops fault could be and you can fix.

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Puraw

https://community.acer.com/en/discussion/719799/laptop-not-turning-on

Yes, replace the battery, post your full laptop model or google your model with "Original battery for" prefix and order the best deal.

RecA110154433

Thanks for the response. This is my laptop model

StevenGen

https://community.acer.com/en/discussion/comment/1322111#Comment_1322111

The above Model No is not how your laptop is identified on the marketplace, as the N19C5 could be an Aspire A715-41G,; ,A715-42CG,; ,A715-42G,; ,A715-75G laptop specific model, so which one do you have? Anyway, some of these laptops are over 4 years old or just hitting the 4 years old mark so you should look at replacing the battery to fix the laptop not turning on or doing a Hard Reset which also should fix your laptop.

To do a hard reset do this, take the laptops back cover off then take the main battery out and disconnecting its RTC/BIOS battery and then short its +&- plug pins (with a metal screwdriver) at the mainboards plug to reset CMOS then take the ram out, wait for about 15 min then reconnect all components and if you have 2x ram modules, only reconnect 1x ram module and alternate the ram and see if its not the ram that is causing this laptops boot problem.

If all this does not work then your laptop has a main power rail fault that you need to take your laptop to a technetium to fix. Good luck and hope this gives you other ideas of where your laptops fault could be and you can fix.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Axxo

It might be the issue with battery.

I am really sorry for the inconvenience..  Let us do the basic steps first..

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
 
If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
 
It might also be the issue with battery, charger or power outlet.  Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

Try windows x 
go to device manager 
expand Battery
right click on all the items below battery – uninstall 
Restart the computer 
 
It should work fine.

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Diya1811

@RecA110154433

Initially seeing the amber light and then the blue light indicates that the laptop believes it is fully charged, yet it doesn't power on. This might mean there's a deeper issue. Here are some steps to try: perform a power drain by holding the power button for 15-20 seconds; use the small pinhole reset button on the bottom to reset the battery; check all charger connections, and inspect the internal battery connections if you are comfortable doing so. If these steps don't work, there might be a more serious problem with the battery or motherboard, and it would be best to consult a professional technician or contact Acer support.

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