Charging and power issues on my Nitro 5 AN515-58 - no lights, Won't power up

quantumhill

My Nitro 5 AN515-58 won't turn on or charge. I left my computer on with things running, and unbeknownst to me it had come unplugged. When I came back an hour later, it was dead. The charging light was off, and the battery light was off. Plugging the power cord back into the computer did not work. I tried holding the power button down for 30 seconds with the power cord plugged in. That did not work. After looking online, I tried holding the power button down for 30 seconds with the charger unplugged then again with it plugged in. That also did not work. Regardless of what I do, not even the charging light will come on.

Nevil__1004

So First of all, check your power outlet, i think this laptop has pd charger support, so try to charge it with type C if possible, if it charges, then probably power supply charger is faulty.
Check The Power Port in laptop, clean it if possible.
If it is not, do a hard start again, remove all usb devices and all things connected to that, press power button for 30-60 sec, then leave it unplugged for few minutes, try to start after that,

If all this not working, than contact acer, they will provide you technician if you have warranty in your laptop, this could be a serious problem of Motherboard if all upper things not working.

Diya1811

@quantumhill

Locate the battery reset pinhole on the underside of your laptop (usually marked with a battery symbol). Use a small pin to press and hold the reset button for about 30 seconds, then try turning on the laptop again.

Check the charger and power outlet to ensure it's properly connected and try a different power outlet. You can also try using a different charger if available to rule out a faulty charger.

Perform a power drain by disconnecting the charger and any other connected devices, closing the laptop, and turning it upside down. Press and hold the power button for about 1 minute to drain any residual power. Wait for about 15-30 minutes before plugging the charger back in and trying to turn on the laptop.

If you're comfortable with opening your laptop, you can try reseating the RAM sticks. Turn off the laptop, disconnect the power, and remove the back cover. Carefully remove and reinsert the RAM sticks, then reassemble the laptop and try turning it on again.

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