Why won't my laptop turn on without a charger?

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Miroslavvesely
Miroslavvesely Member Posts: 1 New User

Can you please help me?

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,396 Trailblazer

    Could be a bad battery, run a battery report, paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

  • Jingky
    Jingky Member Posts: 1 New User

    Hello,

    I also experienced the same thing. I have tried the steps provided as well such as load defaults in BIOS, reset windows or go back to the previous version, updated windows, uninstall/reinstall battery drivers, hard reset battery through the pin hole but still the same.

    I am quite curious though because I rarely use my laptop ANV15-51 RTX4060. My laptop is still under warranty and I would like to know if in case there are issues with the battery, can it still be covered?