Why does my Acer Aspire 5 a515-48m freezes and reboot every hour while using HDMI Monitor?

Yehor77
Yehor77 Member Posts: 1 New User
edited January 13 in Aspire Laptops

Hello. I need help, Acer Aspire 5 a515-48m freezes completely every hour and stops responding. Only a complete shutdown helps. Also, sometimes it reboots itself. This happens when trying to watch TV series in the browser. I use a TV as a second monitor, via HDMI. I tried different browsers, tried Windows 10 and 11, did stress tests using Aida64, and watched with and without charging, reinstalled the drivers - nothing changed, the tests showed nothing. I have had this problem for about half a year, and I bought the laptop in May 2024

[Edited the thread to add issue detail to the title]

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