Aspire A515 really slow to boot to desktop Windows 11

Gordow
Gordow Member Posts: 6 New User

Shortly after we purchased this laptop I started to take around 5 to 10 minutes to boot to the desktop and ran slow while trying to use apps, I realize that it might be a Windows problem but wanted to see if anyone had any suggestions on how to speed it up.

All win updates are up to date, have disabled almost all start up programs, checked drivers, none with question or exclamation marks, but is there a program I can get to check the drivers to see if they're all up to date.

I look at my daughter's Asus about the same age and specs and it boots in seconds.

Hope to at least speed mine up close to hers

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,868 Trailblazer

    Hi @Gordow please tell me the exact model of the computer, something like A515-58
    Is the computer new or used?
    Did it come with Windows 11 installed?

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Gordow
    Gordow Member Posts: 6 New User

    Bought it new in 2019, came with win 10 updated a few mths later to 11

  • Gordow
    Gordow Member Posts: 6 New User

    A515-51 is the model

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,868 Trailblazer
    edited 12:10AM

    —page in white—

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,868 Trailblazer
    edited 12:11AM

    Windows 11 is not compatible with this computer:

    Windows 11 Compatibility | Acer United States

    But that doesn't mean it can't be installed, just that it may have problems with some device and its driver, anyway, it shouldn't cause a slowness problem, it's important to know if you upgraded to Windows 11 on top of Windows 10 or it was a clean installation, that is, Windows 10 was removed to install Windows 11, this would be the correct procedure.
    If the procedure was correct, the problems that can cause slowness are:
    -Hard drive in poor condition, but this happens with mechanical drives, is yours mechanical or an SSD?
    -Virus, Trojan or malware infection
    -An installed application incompatible with the Windows 11 system
    -Full hard drive
    -Non-original Windows
    -Disk fragmentation (only if it's mechanical)

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Gordow
    Gordow Member Posts: 6 New User

    I noticed that the bios is showing 2.02, is this the bios it was shipped with? I never touch the bios and some have said this bios has caused problems for them. Would this bios be the cause of problems I'm having with my laptop?

    If it's not the right bios can it be rolled back?

    Installed win 11 over win 10 after win updated it , was legit copy of both 10 and 11.

    Ran malware and anti virus, tried to roll back the latest win 11 update but couldn't go back even though it had updated 3 days ago.

    Anything you could suggest to me to do?

    I don't want to lose my pictures, videos and personal documents

  • StevenGen
    StevenGen ACE Posts: 12,710 Trailblazer
    edited 3:12AM

    The Aspire A515-51 model is an 8 years old laptop released in 2017 that has an Intel 7th Gen cpu and Intel HD Graphics and its mainboard security TPD chip is not a 2.0 version and doesn't have the min 8th Gen cpu specs that is needed for a laptop/desktop to be compatible with the genuine Microsoft Win-11 upgrade. Do not run the Win-11 non genuine copy OS as that could also be a reason for the slow boot! and function of this laptop.

    Run only the genuine Win-10 OS 22H2 version and all windows update to have the last OS build 19044.5247 for this OS. The bios version 2.02 that is installed in your laptop is the last Acer bios for this laptop and it should not cause any problems as its updated the following things to make the laptop perform much better:

    1. Microcode update.
    2. Update VBIOS for NV_17S_G0(V86.08.2D.00.41)、NV_17S_G2(V86.08.2D.00.42).
    3. Update Intel ME Firmware 11.8.55.3510.
    4. Add SCCM solution.
    5. Change touch pad mode from basic to advance for Linux sku.

    Make sure that the ram is not faulty and that this laptops either "B&M Key" SATA 3 M.2 SSD boot drive (note that this laptop can't be fitted with an "M Key" PCIe M.2 SSD drive) or its 2.5" SATA 3 mechanical boot drive (whichever is its boot drive is) are functioning properly and 100% and not causing the slow boot, as these two things are the main culprits for an old laptop booting and functioning slowly. good luck and hope this helps you out further.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • sweatsuitcortege
    sweatsuitcortege Member Posts: 2 New User

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