Predator Helios Neo (PHN16-72-99MY)-Query reg: Possible upgrades for the RAM & NV Me SSD

ArielBrasil
ArielBrasil Member Posts: 3 New User
edited January 12 in Predator Laptops

I would like to know if the Predator Helios Neo i9-14900HX, Nvidia RTX 4070 (PHN16-72-99MY) supports upgrade up to 64GB RAM (2x 32GB)? I can't find this information anywhere officially.

Another upgrade that I'm interested in is a 2TB (or 4TB) NV Me SSD. Is the notebook compatible? What would be the most reliable brands/models for upgrading both RAM and storage?

[Edited the thread to add model name and issue detail to the title]

Best Answers

  • Diya1811
    Diya1811 Ally Posts: 805
    Answer ✓

    @ArielBrasil

    The Helios Neo 16 (PHN16-72) supports DDR5 RAM, including 16GB modules at 5600MHz and typically supports up to 32GB of DDR5 RAM. Yes, your Acer Predator Helios Neo 16 (PHN16-72-99MY) is compatible with NVMe SSDs up to 4TB

    image.png image.png image.png

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • StevenGen
    StevenGen ACE Posts: 14,616 Trailblazer
    edited January 13 Answer ✓

    Yes, your Predator Helios Neo PHN16-72-99MY model works 100% with 64GB total ram @ 2x 32B DDR5-5600MT/s CL46 (as all the PHN16-71 and 72 models do) I'm using the PHN16-71 with 64GB DDR5-4800MT/s CL40 type ram as I'm writing this thread, as my PHN16-71 13th Gen cpu is limited to this speed ram, I'm using the ram from Crucial which is a Micron base ram as your PHN16-72-99MY will also support 64GB DDR5-5600MT/s type ram and even more, as ram is governed by the cpu limit, especially in these DDR5 ram models.

    Have a look at Crucial Ram PHNN16-72 ram and SSD upgrade guide and use that ram (don't worry that this is for the PHN16-72-99PM as they are all compatible with 64 GB ram) as these laptops are compatible with more ram as some users have run these laptops on 96GB ram @ 2x 48Gb DDR5-5600MT/s CL 46 or 2x 48GB DDR5-4800MT/s CL40 type ram and even 128GB at 2x 64GB DDR5-5600MT/s CL46 that are available from Crucial, but if you want to run these laptops on that much ram, you do so at your own risk as I can't guarantee that Acers mobos and bios support that much ram. Good luck and hope this helps you out further.

    For your information, this is my PHN16-71 Task Manager > Memory > 4800MT/s Speed fitted with 2x 32GB DDR5-4800MT/s CL40 Crucial type ram.

    Screenshot 2025-01-13 124740.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • Diya1811
    Diya1811 Ally Posts: 805
    Answer ✓

    @ArielBrasil

    The Helios Neo 16 (PHN16-72) supports DDR5 RAM, including 16GB modules at 5600MHz and typically supports up to 32GB of DDR5 RAM. Yes, your Acer Predator Helios Neo 16 (PHN16-72-99MY) is compatible with NVMe SSDs up to 4TB

    image.png image.png image.png

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • StevenGen
    StevenGen ACE Posts: 14,616 Trailblazer
    edited January 13 Answer ✓

    Yes, your Predator Helios Neo PHN16-72-99MY model works 100% with 64GB total ram @ 2x 32B DDR5-5600MT/s CL46 (as all the PHN16-71 and 72 models do) I'm using the PHN16-71 with 64GB DDR5-4800MT/s CL40 type ram as I'm writing this thread, as my PHN16-71 13th Gen cpu is limited to this speed ram, I'm using the ram from Crucial which is a Micron base ram as your PHN16-72-99MY will also support 64GB DDR5-5600MT/s type ram and even more, as ram is governed by the cpu limit, especially in these DDR5 ram models.

    Have a look at Crucial Ram PHNN16-72 ram and SSD upgrade guide and use that ram (don't worry that this is for the PHN16-72-99PM as they are all compatible with 64 GB ram) as these laptops are compatible with more ram as some users have run these laptops on 96GB ram @ 2x 48Gb DDR5-5600MT/s CL 46 or 2x 48GB DDR5-4800MT/s CL40 type ram and even 128GB at 2x 64GB DDR5-5600MT/s CL46 that are available from Crucial, but if you want to run these laptops on that much ram, you do so at your own risk as I can't guarantee that Acers mobos and bios support that much ram. Good luck and hope this helps you out further.

    For your information, this is my PHN16-71 Task Manager > Memory > 4800MT/s Speed fitted with 2x 32GB DDR5-4800MT/s CL40 Crucial type ram.

    Screenshot 2025-01-13 124740.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • JesusGod_Pope666
    JesusGod_Pope666 Member Posts: 15 New User

    I have put 64GB Kingstone in my PHN16-72, lets see.
    Kingston fury DDR 5600ts CL40 40 40 1.1 PnP
    Works without issues…….

    Weird metal plat that was upon the RAM, but….. got it sorted and clipped it in those small clips again. Someone talked about it might take some time for it to sort out the RAM, but no wait time at all.

  • JesusGod_Pope666
    JesusGod_Pope666 Member Posts: 15 New User

    On the harddrive aspect I am somewhat annoyed that it does not have a screw for the smaller hard drive length as I saw in video's - so might need to do some hack the planet for that or buy a longer harddrive.
    Might just hack the planet, have been thinking of taking the RAM plastic that is anti static and make something out of that to keep the harddrive down from the screw. If it works, it works….. But I am still thinking it over.