Acer A715-42G black screen after RAM upgrade, is DDR4-2666 CL19 compatible?

joexjoe
joexjoe Member Posts: 3 New User
edited January 13 in Aspire Laptops

I upgraded my Acer A715-42G's ram, i used 2x16GB DDR4-2666 CL19 but when I boot my device only black screen shows. I tried reseating ram sticks and swapping but to no avail. When I put the stock ram back, it booted fine. Is what I upgraded to, compatible or not?

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