Predator Helios 16 - My laptop stutters when playing games

Phanphan2200
Phanphan2200 Member Posts: 1 Newbie

Hello everyone, I recently bought this 2024 laptop model, but I've been having issues with gaming because it always stutters even though the FPS is quite high (80-110). I experience this problem in most games like GTA 5, Naraka Bladepoint, and RDR 2, even with Nvidia’s optimal settings. It’s frustrating because even with the lowest settings, I still encounter this issue.

I’ve tried everything suggested on Reddit and YouTube, but nothing seems to work. Recently, I discovered that the store installed a Retail version of Windows 11 for me, and I’m wondering if this could be the reason for the stuttering and lag. Is there a way for me to revert back to the original version of Windows 11 that came with the laptop when I bought it? I’ve looked into doing a factory reset, but I don’t see the "reset this PC" option. Please help me solve this issue :(