Acer Nitro515-57 Not charging

Sridhar0987
Sridhar0987 Member Posts: 1 New User

I plugged my battery for more than 1 hour and its not charging.
Its showing 0% available plugged in

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,433 Trailblazer

    Hi, this is a 2021 model, and the battery may be bad after 3½ years, also if you have Acer Care Center running with the Calibration/Battery 80% limiter options enabled turn that off and disable the accSvc service in Windows Services (Properties-Startup type). Check that your BIOS version is 1.20. There is a small pinhole in the back of your laptop (with a battery sign), stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. This will reset the battery. Run a battery report, paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.