Aspire A315-56 When can we expect an update on this vulnerability issue

scoobydoo2

When can we expect an update on this vulnerability issue as Norton are saying an update released 7 October 2024 but cannot update it. I am running an Aspire A315-56.

[Edited the thread to add issue detail]

dora87booth

It sounds frustrating to be stuck with a vulnerability issue, especially when an update is already out. Since you're running an Acer Aspire A315-56 and Norton released an update on October 7, 2024, but you're unable to update, here are a few steps you can try:

Check Compatibility: Ensure that the update is compatible with your specific Norton product and Windows version.

Run Norton as Administrator: Sometimes updates require administrative privileges. Right-click on the Norton icon and select "Run as administrator."

Disable Antivirus Temporarily: Temporarily disable your antivirus software to see if it allows the update to proceed.

scoobydoo2

Thanks for the reply. How do I check compatibility with my windows and Norton product as windows is saying my driver is up to date. Sorry to be a pain but I am not tech savvy

Puraw

https://community.acer.com/en/discussion/718848/aspire-a315-56-when-can-we-expect-an-update-on-this-vulnerability-issue

We don't recommend using N0rton, uninstall that virus checker with the uninstaller you can download from their site and exclusively use Windows Defender.