Predator PHN16-71-Query regarding-only last less than 1 hour and 50 min is that normal.

Aikun
Aikun Member Posts: 6 New User
edited January 5 in Predator Laptops

This been the problem since I got it the battery drain so much even if I watch a YouTube. Do I need to change the battery and claim warranty.

[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,392 Trailblazer

    Hi, 2 hours battery backup for a one-year-old battery when streaming video while using Best Performance mode (Power & Battery settings) is very good. You should always connect the power adapter and make sure the battery is fully charged to 100% with a gaming laptop.

  • JackE
    JackE ACE Posts: 45,169 Trailblazer

    Go to the elevated command prompt. Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design full charge capacity with its remaining full charge capacity. Post screenshot of the first part of the report if possible.

    Jack E/NJ

  • Aikun
    Aikun Member Posts: 6 New User

    I've rarely used battery always plugged in this all the screenshot.

  • Aikun
    Aikun Member Posts: 6 New User

    ive screenshot it

  • Aikun
    Aikun Member Posts: 6 New User

    I used best power efficiency is that normal to get 2 hour battery life on that mode.

  • Puraw
    Puraw ACE, Member Posts: 14,392 Trailblazer

    Hi, yes that is the backup for a new battery and 12%/year battery wear is normal too, this battery is good for another 4 years (estimated), my only comment is that your battery does not support Windows11 Modern Standby, you can try to get a new battery from Acer Services in your country or just live with it and get an expensive high grade Acer endorsed battery after 3-4 years when wear is in excess of 60%. You may experience some drainage now when you suspend the laptop (Sleep mode) instead of ~zero drain but if you always shut down (not Fast Startup, sleep or hibernate mode) you won't notice a difference. Don't forget that the RTX 4060 dGPU consumes up to 140 Watt which can drain your battery in 30 minutes when playing games on "full blast" without the power adapter, you should leave the power adapter plugged in 24/7 and keep the battery fully charged all times. 😉

  • JackE
    JackE ACE Posts: 45,169 Trailblazer

    Your battery exhibits normally expected wear level & capacity. Discharge rate will vary and often depend on the quality and content of the video or game over which you have little or no control. I recommend that you simply reduce screen brightness to keep rates low and possibly remove any 3rd party anti-virus that may be running in the background since Windows defender & malicious software tool are regularly updated and about all that most users need.

    Jack E/NJ

  • Aikun
    Aikun Member Posts: 6 New User

    ok should be fine i always plug in anyway thank you.