HOW DO I FIX SOUND ON MY LAPTOP AFTER LAST UPDATES

MOEISH
MOEISH Member Posts: 1 New User
edited January 4 in Swift and Spin Series

HOW DO I FIX SOUND ON MY LAPTOP AFTER LAST UPDATES.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,639 Trailblazer

    What laptop model do you have, as and if we know the model number then we can give you a much more accurate solution. But with audio you need to refresh or reinstall the Realtek audio driver and the Intel graphics and NVidia (if your laptop has a dedicated gpu) drivers as all these components of your laptop govern your audio. Good luck.

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  • billsey
    billsey ACE Posts: 34,843 Trailblazer

    Yes, the full model number is likely on the same sticker as your S/N and SNID. It should be up at the top of the sticker and look like xxxxx-xxx-xxxx. Also, it would help to know which OS you are running, and the version of that OS (So, Windows 11 24H2 maybe). Show us pictures of Device Manager, especially if there are any errors or warnings shown.

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