Power/Battery issue on Acer aspire 5 i5 8th gen

cbkings
cbkings Member Posts: 1 New User

I recently replaced the battery in my Acer laptop, which had been completely depleted. After installing the new battery, the laptop can only start when running on battery power. When I connect the AC power adapter, the laptop freezes. However, when I remove the new battery and either insert the old one or run the laptop without any battery, it works perfectly fine with the AC power.

In addition to this, I'm encountering frequent Blue Screen of Death (BSOD) errors, especially when the laptop is idle. I have reinstalled Windows, but the BSOD errors persist. The error codes vary each time, but one common error is "MEMORY_MANAGEMENT."

Has anyone experienced similar issues or have suggestions for troubleshooting? Any help would be greatly appreciated.