Predator Helios Neo 16-71-Why am I unable to open PredatorSense in my laptop?

Sagar03
Sagar03 Member Posts: 3 New User
edited December 2024 in Predator Laptops

Predator Helios Neo 16-71

I am unable to open predatorsense.

I had pressed the predator key still it's not opening.

[Edited the thread to add model name and issue detail to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,502 Pathfinder

    @Sagar03

    Try to reinstall PredatorSense.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • StevenGen
    StevenGen ACE Posts: 12,554 Trailblazer

    I've got the exact same PHN16-71 laptop and I've done a clean install of Win-11 24H2 version and reinstalled the latest Predator Sense v5.0.1341 and its working perfectly even after a compete reinstallation of the OS, so you should have no problems with reinstalling this software and for it to work.

    What I suggest is that you first uninstall the older version of Predator Sense from Control Panel > Uninstall a program > Predator Sense Config and Predator Sense Installer and then reinstall the new version above.

    Also and some additional information for you, if you ever want to upgrade this laptops boot M.2 SSD drive to a speedier drive, i suggest that you upgrade to the Gen 4 x4 Samsung 990 Pro M.2 SSD with the Heatsink as this drive will fit into the PHN16-71 and you will also be able to close the bottom lid, as the addition of a heatsink keeps this boot drive allot cooler than what Acer uses as their oem M.2 SSD graphite wraps, Good luck and hope this helps you out

    This Samsung 990 Pro with a Heatsink fits inside the PHN16-71 perfectly and you can also close the lid without the lid touching the heatsink, as this heatsink keeps this drive very cool,

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍