New Monitor setup issues-missing manual,detects only the lower monitor & upper monitor facing issues

orobotheman
orobotheman Member Posts: 2 New User
edited 4:21AM in Monitors

Just arrived today. No manual. Website won't let me get the manual, keeps asking for the SLID over and over even though it has my product successfully registered. The upper monitor would only look like it was trying to connect and was upside down. My laptop only found 1 other monitor and the was the lower one. There was no manual in the box and frustration is what I'm feeling right now.

[Edited the thread to add issue detail to the title]

Answers

  • JackE
    JackE ACE Posts: 45,118 Trailblazer

    Enter the monitor model number instead of the SNID. For example, XB273P.

    Jack E/NJ

  • orobotheman
    orobotheman Member Posts: 2 New User

    Ok I did that. Still NO manual. Only two downloads available. A label and a lifecycle extension guide. Looked at both, neither help.

  • JackE
    JackE ACE Posts: 45,118 Trailblazer

    It might help if you could reveal your model number. Did I guess right? The XB273P? Or something else?

    Jack E/NJ