PS5 Monitor displaying Horizontal Lines even without HDMI connection on Acer Nitro KG242Y S3

Thatbritnxtdoor
Thatbritnxtdoor Member Posts: 1 New User
edited December 2024 in Monitors

I have had this monitor for just under a year. I use it for my PS5, and I was playing a game and left for a few mins, came back and my screen was covered with horizontal lines. Ive had a quick look online but since these lines are present when I turn on the monitor (even with no HDMI cable in) that it is likely I just need to buy a new monitor.

[Edited the thread to add issue detail to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,707 Pathfinder

    @Thatbritnxtdoor

    If you just bought this monitor for under a year, likely the monitor is still within the warranty period. You can contact local Acer for repair.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 35,298 Trailblazer

    Yes, if the lines also appear in the splash screen and in the on screen display menu, even without a computer connected, the issue is an internal hardware fault.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.