SF314-512-Camera Not Working and getting error " 0xA00f4244

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  • Unknown
    edited December 2024
    This content has been removed.
  • Jedhamoud
    Jedhamoud Member Posts: 3 New User

    I have SF314-512 and have the same issues. I get the same error 0xA00F4244. Device manager states

    I have come to the conclusion that ACER has bad camera product built into their laptops. I ended up purchasing an external camera and saving myself the time of trying to fix this problem.

  • billsey
    billsey ACE Posts: 35,677 Trailblazer

    @Jedhamoud for your SF314-512, the properties you posted show the camera is working fine. Do you, by any chance, have two apps trying to access it at the same time? Apps cannot share the camera in Windows, you will get the error when you try to open the second app. Perhaps you have some hidden malware that is using the camera?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jedhamoud
    Jedhamoud Member Posts: 3 New User

    I have not been able to find out if two apps are trying to use the camera. how do find that out? Thanks

  • Jedhamoud
    Jedhamoud Member Posts: 3 New User

    his is a snap shot from settings

  • billsey
    billsey ACE Posts: 35,677 Trailblazer

    So that is showing no camera, rather than the potential issue with two devices trying to access the same camera. Open Device Manager again and show us the entry for the camera.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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