Aspire XC605-Win8-Randomly not booting intermittently, gets 'stuck' at the Acer logo at random time

Wooster
Wooster Member Posts: 1 Newbie
edited December 19 in Aspire and Veriton Desktops

Hi. Acer Aspire XC605. (i3) Bought with Windows 8.1. For the past few years, it very intermittently won't boot. At gets 'stuck' at the Acer logo - the circle of small dots doesn't appear, and the disk light is on permanently. The 'fix' is to crash Windows by holding down the power button, then restarting. It's always starts at the second attempt. The PC is used every day and it can go for months starting perfectly. Then it will 'get stuck' twice in a week.

Over the past few years, I've upgraded to a Samsung SSD. Replaced the 4GB and 2GB memory modules for 2 x 8GB. Upgraded to Win10 Home. Replaced the BIOS battery. It still gets 'stuck' at random times.

Does anyone have any ideas, please?

Regards

[Edited the thread to add model name and issue detail to the title]

Answers

  • Larryodie
    Larryodie Member Posts: 1,729 Community Aficionado WiFi Icon

    Is your Win 10 updated to the latest ??

    You might do a restore when you go into the safe mode screen (repair) after you hold down the power button.

    Otherwise, it's an older unit and maybe just can't keep up ?

  • billsey
    billsey ACE Posts: 34,549 Trailblazer

    Do you still have a HDD installed? That symptom sounds like the OS wants to do an error check on a HDD. That may be a sign the drive is starting to fail, especially likely if it's been 'crashed' to shut down fairly often.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Axxo
    Axxo Member, Ally Posts: 910

    I suggest that you try to force restart the PC by pressing the power button until it shuts down or restarts.

    If that didn't help, try to access the Windows Recovery Environment, turn your computer on and off three times. While booting, make sure you turn off the computer when you see the loading logo. After the third time, Windows 10 will boot into diagnostics mode. Click Advanced options when the recovery screen appears.

    Then in the "Choose an option" screen, click Troubleshoot => Advanced Options => Try the options Startup Repair or System Restore. I hope this helps.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

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