JBL Flip 6 bluetooth speaker won't play on my Acer Aspire A515-56G laptop

Rinky_01
Rinky_01 Member Posts: 1 Newbie

My Acer Aspire 5 laptop won't play on my new JBL Flip 6 bluetooth speaker. It goes through the connection process and shows as connecting for "Audio" But then the "Bluetooth Operations" dialogue box shows that it isn't connected (in Audio Services) to use the remote speaker! When I click on the "Connect" button nothing happens then it goes back to being greyed out. The speaker connects to my PC, Phone and tablet without any issues and I'm more that pleased with the quality of the output. I just can't get it to connect to my laptop. Do you think there may be a conflict between the Acer Realtek Audio software and the Bluetooth driver? I've tried updating the bluetooth driver on my laptop but it says that the most up to date driver is currently installed.

Hope you can help.

Thanks