Can't install SpatialLabs EC Pro on CN715-73G-79BG Model N19Q6

kifotib142
kifotib142 Member Posts: 1 New User

Hi, I have a CN715-73G-79BG Model N19Q6

When I try to install the "SpatialLabs EC Pro" 1.0.1217 from https://www.acer.com/ca-en/support/product-support/ConceptD_CN715-73G (SpatialLabs EC PRO_Acer_1.0.1217_W11x64_A.zip) I get the message:

 "Incompatible device"

"Your device isn't compatible with Acer SpatialLabs Experience Center. Please install the application on Acer SpatialLabs laptops."

How do I install it?