Aspire V Nitro-VN7-793G-78NK-Shutsdown randomly, no matter what I'm doing on it. PLEASE HELP !!!

Saporia
Saporia Member Posts: 1 New User
edited December 13 in Aspire Laptops

In the last 30 days, I've been having a major problem with my laptop. It just shuts down randomly, no matter what I'm doing on it. Sometimes it shuts down in 5 minutes, other times in 15, sometimes after an hour... It completely turns off. I cleaned it thoroughly, replaced the thermal paste, and I also removed the battery to see if it shuts down without the battery, just on the charger (it still shuts down). I even checked the Event Viewer and everything seems fine. I tried changing the RAM as well, and it still shuts down. The SSD is new. The laptop is about 3 years old at me
The model is ACER Aspire V Nitro Black Edition VN7-793G-78NK.
Please, if anyone can help me, I don’t know what else to do. 😥

[Edited the thread to add model name and issue detail to the title]

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