Will upgrading 16GB RAM and 512GB SSD on Acer Nitro ANV15-41-R12 affect warranty?

Mr__Shone__
Mr__Shone__ Member Posts: 2 New User
edited December 13 in Nitro Gaming

I would like to ask if I upgrade my Acer Nitro ANV15-41-R12 laptop with another 16 GB of RAM and a 512 SSD, will I lose the 2 year warranty?

[Edited the thread to add model name and issue detail to the title]

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 14,108 Trailblazer
    Answer ✓

    Hi, if you don't touch anything else and don't strip the screws, make sure you are completely shut down and not in suspend or Fast Startup mode, disconnect the battery, there won't be any warranty issues, but it is up to Acer Services in each country to accept a future repair under warranty claim or reject it. If this is your first time to open a laptop to upgrade components, I recommend asking Acer Services in your country to do it for you.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,108 Trailblazer
    Answer ✓

    Hi, if you don't touch anything else and don't strip the screws, make sure you are completely shut down and not in suspend or Fast Startup mode, disconnect the battery, there won't be any warranty issues, but it is up to Acer Services in each country to accept a future repair under warranty claim or reject it. If this is your first time to open a laptop to upgrade components, I recommend asking Acer Services in your country to do it for you.

  • Mr__Shone__
    Mr__Shone__ Member Posts: 2 New User

    Thank you. :)


  • StevenGen
    StevenGen ACE Posts: 12,497 Trailblazer

    Best is to phone Acer in your country and ask them, as we can tell you anything but if their policies are that the warranty is voided if you even open the laptop, then you can't. But usually Acer has warranty stickers stuck on ram and SSD drives if they don't want you to upgrade these components, so its best to ask first before you open the laptop. Good luck.

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