Acer Nitro 5 (AN515-57-50SE) fails to boot after shutdown, screen stays black. How to fix?

Arkninja
Arkninja Member Posts: 2 New User
edited December 12 in Nitro Gaming

The computer was working fine, I shut down the laptop through the Windows menu, and when I pressed the power button to turn it back on, the Keyboard backlight lights up, fans run for a couple of seconds then stop, and then nothing happens — the screen stays black. Battery is fully charged, a connected external monitor is blank as well.

If anyone has any experience with this and has any troubleshooting tips, please let me know. Thank you.

Answers