Nitro AN515-52 NVIDIA graphics keeps getting an error after restarting. Is there any solution?

jerome_b
jerome_b Member Posts: 1 New User
edited December 6 in Nitro Gaming

My Acer Nitro AN515-52 that has a problem with the graphics card, where no matter how I try to fully wipe and re-install it, I keep getting the error "Windows has stopped this device because it has reported problems. (Code 43)". The strange thing is after I install the driver from the NVIDIA app, it says that theres an update available for the same driver again and I can repeat the process as many times as I want. As soon as I restart the computer though, it gives me the error again. I noticed also that my BIOS version was not on the latest version and tried updating as well but it won't let me. It runs the Insyde Corp program, but after the computer restarts, it doesn't update and just goes back to the login screen. Now I am running windows 11, which was said that this computer is compatible, but noticed when looking for the BIOS version that only a windows 10 version was available. Could that be the reason for the driver failing? I did try re-instillaing windows 10 a few months ago and still got the driver error, but I never noticed then that my BIOS wasn't up to date. I tried almost everything and I'm losing my patience. I really hope its not a hardware issue and there is a way to fix this.

[Edited the thread to add model name to the title]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,500 Trailblazer
    edited December 6 Answer ✓

    Go through all the Code 43 fixes here at "How to Fix “Windows has stopped this device” Code 43 Errors in Windows" as this gpu code 43 has nothing to do with the bios. If and after you do all the fixes in that guide and you still get the Device Manger yellow exclamation error mark, then your AN515-52 laptop NVidia GTX1050, GTX1050Ti or GTX1060 gpu has failed and has a shorted mosfet that allowed the full 19.5V to burned the gpu out completely or you could be lucky and its only a capacitor or its vram needs replacing which is affecting either the gpu's voltage from powering it on or the vram from making it operational, which these things can be replaced but the actual gpu can't.

    I suggest that you take your laptop to a technician that has a thermal heat gun and can diagnose the exact gpu problem that you have. Or he can disable the GTX gpu completely so the laptop only uses the cpu graphics or you need to change the mainboard, as a faulty gpu can't be fixed on these boards. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 12,500 Trailblazer
    edited December 6 Answer ✓

    Go through all the Code 43 fixes here at "How to Fix “Windows has stopped this device” Code 43 Errors in Windows" as this gpu code 43 has nothing to do with the bios. If and after you do all the fixes in that guide and you still get the Device Manger yellow exclamation error mark, then your AN515-52 laptop NVidia GTX1050, GTX1050Ti or GTX1060 gpu has failed and has a shorted mosfet that allowed the full 19.5V to burned the gpu out completely or you could be lucky and its only a capacitor or its vram needs replacing which is affecting either the gpu's voltage from powering it on or the vram from making it operational, which these things can be replaced but the actual gpu can't.

    I suggest that you take your laptop to a technician that has a thermal heat gun and can diagnose the exact gpu problem that you have. Or he can disable the GTX gpu completely so the laptop only uses the cpu graphics or you need to change the mainboard, as a faulty gpu can't be fixed on these boards. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍