Swift1 114 34 Wi-Fi connection not working properly, continually dropping, need to restart laptop.

Patrickvdh
Patrickvdh Member Posts: 17 Troubleshooter
edited December 5 in Swift and Spin Series

Wi-Fi is continually dropping, need to restart laptop.

[Edited the topic title to include the topic issue.]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,482 Trailblazer
    edited December 5 Answer ✓

    Try and refresh the BT driver first by doing this:

    Go to > Device Manager > Network adapters > select the AX201 Wi-Fi card > right click the card Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the latest Wi-Fi driver that is in that list, and reinstall that driver, as afterwards your Wi-Fi should work.

    If the Wi-Fi doesn't work then reinstall the oem Acer Intel driver for the AX201 card the version 22.40.0.7 and then let windows update update this Wi-Fi driver to the most appropriate driver for your laptop, as then the Wi-Fi will work, if not then you have problems with your modem and provider or the WLAN/BT card is faulty. Good luck and hope this helps you out.

    Acer WLAN/BT card for the Swift SF114-34

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 12,482 Trailblazer
    edited December 5 Answer ✓

    Try and refresh the BT driver first by doing this:

    Go to > Device Manager > Network adapters > select the AX201 Wi-Fi card > right click the card Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the latest Wi-Fi driver that is in that list, and reinstall that driver, as afterwards your Wi-Fi should work.

    If the Wi-Fi doesn't work then reinstall the oem Acer Intel driver for the AX201 card the version 22.40.0.7 and then let windows update update this Wi-Fi driver to the most appropriate driver for your laptop, as then the Wi-Fi will work, if not then you have problems with your modem and provider or the WLAN/BT card is faulty. Good luck and hope this helps you out.

    Acer WLAN/BT card for the Swift SF114-34

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • brummyfan2
    brummyfan2 ACE Posts: 28,589 Trailblazer
    edited December 5

    Hi,

    You could try using different DNS address, I have included few addresses, try them one by one and one of them will give you a good connection.

    Google DNS address: Primary: 8.8.8.8

    Secondary: 8.8.4.4

    Open Address: Primary: 208.67.222.222

    Secondary: 208.67.220.220

    Cloudflare: Primary: 1.1.1.1

    Secondary: 1.0.0.1

    Go to Control panel, Network and internet, Network and Sharing centre, click your WiFi

    In Status window click Properties, highlight IPV4 and select Properties in the next window, select the radio button for "Use the following DNS address" enter the Primary number in the first row and enter secondary number in the second row, click OK.

  • Axxo
    Axxo Member, Ally Posts: 925

    -Press Windows key + X
    -Go to Settings
    -Click Update and Security
    -Click Troubleshooter then Additional troubleshooter.
    -Look for Internet Connection and run the troubleshooter.

    Once done proceed with these steps.
    -Press Windows key + X
    -Go to Device Manager
    -Expand the Network Adapters
    -Look for the Wireless driver that was installed
    -Right click and Update
    -Look for "Browse my computer for driver
    -Let me pick drivers available drivers
    -Choose an old driver and use it.

    Forget the Network
    -Press Windows key + X
    -Click Settings
    -Click Network and Internet
    -Click WIFI then Manage Known Network
    -Click your WIFI name and hit Forget.

    -Click Start, type CMD and run as administrator
    -Copy and paste each of the commands below and hit enter.

    netsh int ip reset

    netsh advfirewall reset

    netsh winsock reset

    ipconfig / flushdns

    ipconfig / release

    ipconfig / renew

    Once you entered all those commands restart your computer and try to connect to the wifi.

    If issue persist, let's download the updated driver.

    -Press Windows key + X
    -Go to Device Manager
    -Expand the Network Adapters
    -Look for the Wireless driver that was installed
    -Right click and Uninstall.

    Once uninstalled, go to this link below and download the driver.

    https://www.acer.com/in-en/support/drivers-and-manuals

    You can use a Lan cable for the meantime to download the driver or download the installer using other computer and save it in the USB flash drive and install it.

    Once downloaded and installed, restart your computer and try to connect to the wifi.

    ———————————————————————————-

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Patrickvdh
    Patrickvdh Member Posts: 17 Troubleshooter

    Thank you very much Steven, it works, up until now

    Patrick