No sound in Aspire 3 spin 14. I have checked drivers they are not there.

Shannonkels
Shannonkels Member Posts: 2 New User
edited November 27 in Aspire Laptops

Throughout sunday evening and monday through the day sound was fine with or without headphones and yesterday evening this has completely stopped working and when you go to speaker at bottom it cannot be unmuted. This is with our without wireless headphones ( i have no jack ones to use)

I have checked drivers they are not there.

I have tried following videos to reinstall to no avail please someone help me i use this laptop everyday and i need sound!

I troubleshooted a couple of times which each one said restart will fix this but it never did!

It has also been factory reset and still no sound

[Edited the thread to add model number to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,152 Trailblazer

    Hi, why is Mono Audio turned on? You are not posting your PC model so can't comment on the audio drivers but unless you already used "Reset this PC" the easiest way is to restore the system to before you had the sound problems. Type Restore in Search and click on "Create a restore point" and click on "System Restore" with a date.

  • Shannonkels
    Shannonkels Member Posts: 2 New User

    Hi, that was on after I reset. It's an aspire 3 spin 14