Predator Helios Neo 16 - sound not working on YouTube or Websites

7iggy
7iggy Member Posts: 1 New User
edited November 26 in Predator Laptops

I have had sound when playing games which has worked with and without headphones. I have tried to go on youtube and there was no sound - tried other websites and no sound.

Volume is on high

I have gone into the sound settings and they appear to be set as they should

I have followed a video online using DTSX and no change.

It is not a browser issue as the same issue is on explorer and chrome

I am not super savvy when it comes to this type of issue with laptops, what else can be done?

Answers