ConceptD CN515-51 Not Charging. I did try the pin hole reset as well and it didn't help.

dharuva
dharuva Member Posts: 2 New User

I have this issue of my ConceptD CN515-51 Not Charging and powers on only when plugged in. I have the adapter that came with the laptop. Acer Self Care app says the battery condition is good. Do I have to change my battery? I did try the pin hole reset as well and it didn't help. Which model battery should I buy? I looked up the manual and I don't see where I can find the battery model.

[Edited the thread to add issue detail]

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