Acer Nitro 5 AN515-57-5700 RTX 3050Ti-gives"error 0x8000705b9" Back-to-back BSOD Blue Screening.

Kimchii
Kimchii Member Posts: 2 New User
edited 6:32AM in Nitro Gaming

Nitro 5 AN515-57-5700 RTX 3050Ti.

I came home to my laptop on the recovery blue screen so I restarted my PC, and I saw it, whenever I went to update my windows, the downloads would fail and it would give me "instillation error 0x8000705b9", but even when my laptop is just sitting on the home screen it blue screens out with the kernel security check failure. I then ran a memory diagnostic, and the blue screen error has now changed to "Page_Fault_in_Nonpaged_Area". (See attached)

The screen won't even stay on long enough for me to run system checks anymore. Is there a way for me to fix this, or will I have to take it to a repair shop?

[Edited the thread to add model number to the title and add issue detail]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,785 Pathfinder

    Boot into sasafe ModMode using F8 key on startup when acer logo appears then open cmd as administrator and Run SFC and CHKDSK: Use sfc /scannow and chkdsk C: /f /r in Command Prompt to repair system files and check disk integrity

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Puraw
    Puraw ACE, Member Posts: 13,436 Trailblazer
    edited November 24

    Hi, what was the update that failed? If you still can boot to Windows, run the Windows Update Troubleshooter · Run DISM, go online and paste this in the Command Prompt opened as administrator: Dism.exe /online /cleanup-image /restorehealth, after completion paste this in the Command prompt: SFC /scannow, that should finish with the message "….did not find any integrity violations", repeat SFC till you see that message. If you can't boot to Windows, reboot and press Alt+F10 as soon as you see the Acer logo, that will open WindowsRE with the blue Troubleshoot screen, ether Reset this PC without losing your files or click on Advanced and go to Restart settings with 4 (Enable Safe boot). Run the Update Troubleshooter in Safe mode and the SFC /scannow command. Dism online won't work in Safe Mode. If that fails use your latest USB Windows Recovery drive that you can also make on another PC with the same Windows version, or take the laptop to Acer Services in your county to reset the system to factory default for a small service fee,

  • Kimchii
    Kimchii Member Posts: 2 New User

    The updates that failed were the Cumulative update preview for .Net Framework 3.5 & 4.8.1 for windows 11 version 42H2 and the Cumulative update previews for Windows 11 systems

  • Puraw
    Puraw ACE, Member Posts: 13,436 Trailblazer

    Those, KB5048162 and KB5046740, were installed yesterday on my Acer 2023 Swift X in <5 minutes without any issues, there must be something wrong with your 24H2 system, did you install 24H2 with an ISO file and USB flash drive or was it automatically upgraded by Windows "Check for updates"? Did you try to boot with Alt+F10 or can you boot to Windows again?