Acer Nitro 5 keeps shutting down

CassidyF
CassidyF Member Posts: 1 New User

I am LITERALLY going to lose my mind. My laptop keeps shutting down while I am trying to grade students' work. It will turn off and then a few seconds later, let me log back in. It happened about 9 times in a row, and then sporadically off and on throughout the time I was using it.

Please help because this laptop is my lifeline.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,108 Trailblazer

    What is the full model and when did you last replaced the battery, check your available RAM in Task Manager-Performance-Memory and also check the number of background apps in Task Manager-Processes, if those exceed 70-80 uninstall programs and bloatware you don't need. Set the Sleep settings to never:

    Finally, don't use a UCB-C charger but instead use the barrel plug power adapter that came with unit, leave that adapter plugged in 24/7 and make sure the battery is charged 100% at all times.