Swift Edge 16-How to wake it up? when closed the lid it does not want to start up again.

Veebee
Veebee Member Posts: 2 New User
edited 1:01PM in Swift and Spin Series

Hello,

I am new here. Just purchased a Swift Edge 16. When I close the laptop (just shut the lid down) it does not want to start up again. If I open the lid the keyboard lights up but the screen stays black. The only way I get response is if I hold the power button continuously. It then beeps and boots up as if it had been swithched off the on.

Any ideas please.

[Edited the thread to add issue detail]

Best Answer

  • Alma219Way
    Alma219Way Member Posts: 1 New User
    Answer ✓

    Hello!

    Your Swift Edge 16 might have a power management issue. Check power settings in Control Panel to ensure closing the lid does nothing. Update BIOS and drivers from Acer's website, and reset power management with powercfg -h off in Command Prompt. Also, check sleep settings in advanced power settings.

Answers

  • Alma219Way
    Alma219Way Member Posts: 1 New User
    Answer ✓

    Hello!

    Your Swift Edge 16 might have a power management issue. Check power settings in Control Panel to ensure closing the lid does nothing. Update BIOS and drivers from Acer's website, and reset power management with powercfg -h off in Command Prompt. Also, check sleep settings in advanced power settings.

  • Veebee
    Veebee Member Posts: 2 New User

    Thank you .