No video after acer aspire 5 a515-56VK ram upgrade from 8 to 16GB

SebastianJ
SebastianJ Member Posts: 1 Newbie

I saw on a lot of different sources that if the max RAM speed on my laptop (2666Mhz) was exceeded, the remaining from a new one will be ignored and nothing else, so I bought a 16Gb 3200Mhz and when I plug it in, thinking it would be okay but I get no video and the laptop is turning on normally, should it be working? Could it be that the new RAM is faulty?

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