PH16-71-Delay in visual response when hovering the cursor over interface elements

CarvFS
CarvFS Member Posts: 6

Tinkerer
edited 11:43AM in Predator Laptops

Hello everyone,

I recently bought a Predator PH16-71, and during the first week, I experienced a screen issue where the display was flickering. I contacted support, and they suggested the following:

"Once you get to the BIOS, press F9 + Enter, then F10 + Enter. It will restart by itself. Please let me know if you notice any difference."

This resolved the flickering issue. However, I have since noticed a delay when hovering the cursor over certain interface elements (e.g., Steam library games and the email list in Outlook). Updating the Intel VGA Driver (UMA) from version 31.0.101.3425 to 31.0.101.4146 resolved the issue temporarily.

Unfortunately, the problem returns after some time. I've been able to fix it by alternately installing versions 31.0.101.4502 and 31.0.101.4146, but I would like a permanent solution, as reinstalling drivers frequently is inconvenient.

Additionally, this delay sometimes affects only specific apps (like Steam) while not occurring in others (like Outlook).

I am attaching two videos: one recorded when the issue was present and another recorded after reinstalling the VGA driver.

Thank you!

recordins.zip

[Edited the topic title to include model number]

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