Got an issue in its motherboard, showing "Awaiting Spares" status for a month. what can we do?

Subhra_Jyoti
Subhra_Jyoti Member Posts: 1 Newbie
edited 10:13AM in Swift and Spin Series

I bought this laptop 3 months ago. And it got an issue in its motherboard. I sent it for replacement. It's been a month since it's in "awaiting Spares" status. I have called several times on the toll-free number and the service center, they say still didn't come to the warehouse, what can we do?

Tell me when will it come seriously. I m on a notice period. This is goanna ruin my life. Seriously the worst customer service I have ever received.

[Edited the topic title to include the topic issue.]