Swift Go 14 Keyboard Keys Not Working/Delayed

MPP_
MPP_ Member Posts: 3 New User

Hi, some of my Swift Go 14 keyboard keys have stopped working, but sometimes it still shows the input if I press it. And it is particular keys that don't work: esc button, F3, F5, F6, F10, F11, and button number 6. Those keys that I can identifyw.

A couple weeks ago I felt there were some issues with my brightness adjustment buttons (F5 & F6), but I just think it might be a driver problem since I updated everything regularly. It might be a hardware problem since the vent is on the top, and I did change into performance mode in AcerSense sometimes so the laptop fan runs faster and the top becomes quite hot.

Is there a way to fix this problem? or maybe test if it is not the hardware that causes the issue?