ACER TC-875-UR15 CD/DVD drive not seen by windows 10

Pops3
Pops3 Member Posts: 11

Tinkerer

I have an ACER TC-875-UR15 running updated win10. The other day when I tried to play a music cd WMP momentarily showed the disc and its contents and then switched to showing the library. I tried all the recommendation mictosoft's support sites show but the CD/DVD optical drive is now gone. It doesn't show under explorer nor under settings>system components. Control panel > Devices and Printers shows a yellow triangle next to the ACER icon. Troubleshoot shows Slimtype DVD A DA8AESH is disabled. Clicking on that returns Troubleshooting couldn't identify the problem.

Is the drive dead or what?

[Edited the thread to add model name to the title]