2 nos. of swift3 laptops not charging,tried the battery reset on both,even replaced battery in one

datatel
datatel Member Posts: 1 Newbie
edited 3:30PM in Swift and Spin Series

I purchased 2 nos. swift3 laptops in 2020, used them just a few months during covid times. haven't touched them since. Just tried to set one up and the battery wont charge on either. I tried the battery reset on both, even replaced a battery in one of them, still not charging. The power supplies are working, the laptops work when plugged in to power, just wont charge the batteries. help!!

[Edited the topic title to include the topic issue.]